So you’ve got a bad product review? Step 1: Don’t Panic. Stay Absolutely Still...Don’t even blink...Don’t move a muscle…It’s a Shopify merchant's nightmare—you put your time, blood and sweat into the store you built from scratch, and one day, POOF! Your hard-earned reputation is discolored by one grumpy customer with a chip on their shoulder.BUT WAIT.There are ways to minimize the damage to your store's credibility and your website’s SEO and help ensure customer satisfaction. Whenever any store merchant gets a negative review, they usually take a few simple steps.WHAT OTHER STORE MERCHANTS DO?Evaluate the situationRespond to the review ASAPIf they find the review FAKE, they flag it for removalRectify the situationStay on top of itWHAT STORE MERCHANT USING PRODUCT REVIEWS APP DO?😎Step 1: Go to the app > DashboardStep 2: Go to the respective review > EditStep 3: Click on EditStep 4: Update your words 😋Isn't it cool? The worst becomes the best!Instead of unapproving a negative review, you can make it work the best for you later when you need reviews the most.