How Lazer Technologies Grew to $5 Million in Revenue as a Shopify Partner

Table of Contents

  1. Introduction
  2. The Journey to Becoming a Shopify Partner
  3. Common Challenges in Unified Commerce
  4. Innovative Solutions with Shopify
  5. Reacting to Market Demands
  6. Advantages of Shopify for Businesses
  7. Conclusion
  8. FAQ

Introduction

Imagine walking into a store and seamlessly continuing a shopping experience you began online, with no confusion or repetition needed. This is the promise of unified commerce—a promise that Lazer Technologies, a Toronto-based design and development studio, has brought to life for some of the world's largest merchants using Shopify. Through their innovative use of Shopify's platform, Lazer Technologies not only enhanced customer experiences but also grew their agency's revenue to an impressive $5 million. This article explores how becoming a Shopify Partner helped them achieve this milestone, outlines the challenges they faced, and provides valuable insights for businesses looking to scale through Shopify.

In this blog post, you will discover how Lazer Technologies leveraged Shopify to build an omnichannel commerce experience, turning challenges into opportunities for growth. Whether you're a small business owner or an established brand, you'll find actionable insights on how to make the most of Shopify's capabilities to grow your own revenue.

Interested in learning how to transform your business with Shopify? Read on to find out how Lazer Technologies did it and how you can, too.

The Journey to Becoming a Shopify Partner

From Omnichannel Beginnings

Before morphing into the well-known Lazer Technologies, the team behind this Toronto-based agency was deeply rooted in creating omnichannel commerce experiences. Initially, they focused on working with founders and executives to build products, helping them find their footing in optimization, front-end, and back-end solutions. This technical expertise laid the groundwork for what would become a remarkable journey leveraging Shopify's vast ecosystem.

Embracing Shopify's Ecosystem

Today, Lazer Technologies collaborates with a range of prominent merchants such as Alo Yoga, Universal Music Group, and Fig.1. These collaborations are made possible by utilizing Shopify's extensive ecosystem of apps and new products. According to Jahmal Gittens, commerce and growth lead at Lazer, Shopify's platform has allowed them to push boundaries and create unique customer experiences. By acting as the technical arm for these major brands, Lazer can extend what Shopify offers natively, providing niche solutions that perfectly fit their clients' needs.

Common Challenges in Unified Commerce

Disjointed Systems

Brands seeking Lazer's expertise faced a common challenge: they wanted a unified customer experience but were hamstrung by legacy or disjointed systems. Challenges included outdated online stores and inefficient point-of-sale systems that couldn’t communicate effectively.

Bridging the Gap with Shopify

One of the standout features of Shopify is its ability to serve as a single, integrated system for both point-of-sale (POS) and ecommerce. This integration allows for connected, seamless experiences, which Lazer emphasizes as a key advantage for merchants. Jahmal notes that many retailers lack the technical know-how or the tech stack to deliver a cohesive customer journey. Shopify addresses these gaps, allowing businesses to present a unified commerce experience where all channels work in harmony.

Innovative Solutions with Shopify

The Concept of the Endless Aisle

The notion of the "endless aisle" is central to Lazer Technologies' strategy. By promoting unified and connected commerce, they enable customers to enjoy a continuous shopping journey across different channels. Merchants with online stores can explore opening physical locations without the need for separate systems, thanks to Shopify's unified platform. This integration facilitates meaningful and consistent interactions with customers, enriching their overall experience.

Experimentation and Extensibility

Lazer prides itself on using cutting-edge technology, and for them, that means using Shopify. Jahmal explains that Shopify’s platform allows Lazer to stretch beyond conventional boundaries through expansion, experimentation, and extension. This capability has fueled their growth and enabled them to offer innovative solutions tailored to unique business needs.

For instance, they have serviced a merchant dealing in landscaping materials like rocks and mulch—goods that are sold by weight rather than per unit. Thanks to Shopify’s extensibility, Lazer was able to unify both their online and physical stores while accommodating their specific pricing structures.

Reacting to Market Demands

Delivering Custom In-Store Experiences

One of Lazer's clients operates primarily as a gym but also sells branded clothing and offers a smoothie bar. Lazer utilized Shopify's Point of Sale UI extension to create an app that merges the ecommerce and cafe ordering experiences into one seamless journey. This level of customization opens up new avenues for interaction between brands and their customers, showcasing the full potential of Shopify’s platform.

Setting Trends, Not Following Them

With brands keen to replicate successful experiences they've witnessed elsewhere, Lazer finds it simple to promote Shopify. They spotlight brands that are thriving using Shopify and showcase how these platforms can offer similarly impressive results for prospective clients.

Advantages of Shopify for Businesses

Sailing Smoothly or Plugging Holes?

Jahmal likens running a business to sailing a ship: using subpar technology, merchants often find themselves continuously plugging holes, unable to focus on real growth. Shopify takes on the burden of routine technical maintenance, freeing merchants to focus on scaling and expanding their business. This reduced focus on backend issues improves the total cost of ownership and directs resources towards growth.

Every time Shopify releases a new feature, it becomes a fresh opportunity for Lazer to offer to their clients. Such frequent updates and features keep businesses ahead of the curve, rather than catching up to competitors.

Conclusion

Lazer Technologies' story is a testament to the transformative power of leveraging Shopify's robust platform capabilities. From tackling the common challenges of disjointed systems to offering innovative, unified commerce solutions, Lazer has shown how Shopify can be a game-changer for businesses of all sizes. By shifting focus from merely staying afloat to scaling and growing, merchants can unlock new revenue opportunities and set trends that others will follow.

If you’re pondering over how to elevate your business, consider the stellar example set by Lazer Technologies. As they aim to become one of the best Shopify agencies, their journey underscores the limitless potential that comes with being a Shopify Partner.

So, are you ready to transform your business with Shopify?

FAQ

Why should I become a Shopify partner?

Becoming a Shopify partner unlocks various revenue opportunities by providing tools and resources to grow your business, similar to how Lazer Technologies achieved remarkable growth.

Can Shopify handle both ecommerce and physical store operations?

Yes, Shopify offers an integrated system that supports both ecommerce and point-of-sale operations, ensuring a seamless shopping experience across channels.

How does Shopify help in scaling a business?

Shopify reduces the burden of technical maintenance, allowing businesses to allocate resources to growth and innovation. Frequent updates and new features also keep businesses ahead of competitors.

What types of businesses can benefit from Shopify?

Businesses of all sizes and across various industries, ranging from ecommerce retailers to physical stores offering unique in-person experiences, can benefit from Shopify's comprehensive platform.

Is Shopify customizable for unique business needs?

Absolutely. Shopify's extensibility allows for high levels of customization, making it possible to tailor solutions for unique business requirements, as demonstrated by Lazer's diverse client base.

Feel free to explore Shopify’s capabilities and see how it can help you scale your business just like Lazer Technologies did.