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Meet ever-growing customer expectations with our must-have Order Status Tracker App
Customers can get a quick view of their orders in the process by order value and email address.
Experience tremendous fall in support tickets with real-time order tracking.
Real-time package tracking that integrates all the popular carriers across the globe. You name it, we have it.
This allows customers to enter their email address and order number, empowering them to access their order information.
Perfect for start-ups
Perfect for growing teams
Perfect for small businesses
Perfect for larger enterprises
*Introducing Annual Plan - Upgrade your account to The Annual Plan and get 2 Months Free!
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Empower your customers with real-time insights with the Order Status Tracker App.
Order Status Tracker supports over 1,100 global carriers, including FedEx, UPS, and DHL.
Experience seamless mobile responsiveness with Order Status Tracker, validated by Google Lighthouse tests.
Enable email alerts for customers whenever their order status changes, including both default and custom statuses, with adjustable trigger delays.
Customize the image on your Order Search Page, perfect for highlighting special offers or promotions for returning customers.
Track estimated delivery dates based on order creation, destination, and fulfillment dates.
The order status page features two customizable buttons for actions like accessing FAQs or contacting support for delivery issues.
Send standard email notifications or customize personalized notifications for your clients.
Customize the domain used to send order status updates to your customers
Our App syncs package details with Shopify for events like "Out for delivery" or "Delivered", letting merchants select between Shopify's native emails or the app's email option.
Restrict certain countries, states, or cities from appearing on the tracking page by entering keywords. Replace them with a custom message in the tracking details.
Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.
Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.
Merchants can export order data in CSV format. Each unique order is listed on a separate row, with the option to include or exclude product line items.
Direct traffic to your site for a better shopping experience and control over search engine listings.
Enhance your ecommerce experience by keeping customers informed about their orders with real-time updates, reducing the need for customer support inquiries and improving operational efficiency. Customers can easily check their order's progress with just their order number and email, enhancing their experience and reducing support costs.
Gain valuable insights into customer behavior to aid in marketing strategy development. Ensure timely and accurate shipment status updates to build trust and customer satisfaction. Enjoy additional features like a user-friendly admin panel, customizable forms, and integration with various courier services. Support a branded tracking page, real-time alerts, and seamless integration with Online Store 2.0 themes.
Customers crave real-time updates from the moment they place an order until it's delivered. Top retailers have integrated order tracking, and now you can too! Boost customer satisfaction and cut support costs. Simply let buyers input their order number and email to view the latest status.
Join our community of successful brands at HulkApps today!
Loyalty rewards are a strategic tool in fostering customer retention and encouraging repeat purchases. With the customizable banner on the order lookup page, you have the freedom to promote as you see fit. Use this space for exclusive loyalty rewards or discounts. Feature a promo code on the banner and pair it with our VolumeBoost app to offer dedicated discounts, enhancing brand loyalty and reducing acquisition costs.
Equip your customers with a result page map for real-time order updates. Customize the map to showcase detailed shipping data or itemized package contents. The location tracking feature allows customers to stay up-to-date with their orders through a result page map that can display in-depth shipping information or package content details.
To increase customer satisfaction, it is essential to maintain transparency regarding the order status. The order tracking page should offer a detailed breakdown of the ordered items, comprehensive information about the shipment, the shipping address, and preferably a map showcasing the current location of the order.
After installing the app, navigate to Result Page in the settings to add up to two customizable buttons that can direct buyers to specific pages or URLs. Adjust text, border, background, and other button attributes to suit your style. Remember to enable each button in the settings for visibility on the result page. The additional buttons feature on the result page serves this purpose by offering quick navigation to other essential pages or services.
Enable map tracking in the Results Page section of the app settings to allow customers to visually track their orders. They can view map previews, shipment details, and package contents, individually or simultaneously.
Shopify provides five default order statuses: Ordered, Ready to Ship, In Transit, On Its Way, and Delivered. With the Order Status Tracker app, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.
Frequently, support teams receive queries about order locations and estimated delivery dates. Implement the Order Status app to significantly reduce these tickets, especially during the high-demand holiday season, and ease the burden on your support team. Implementing an order status tracker can significantly reduce the number of tickets generated, allowing your support team to focus on other crucial areas.
Perfect for scaling businesses
*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!
News on Shopify app releases, merchant stories, and the latest news in ecommerce for a successful online business.
Your source for recent updates for Order Status Tracker.
Integrate the app with your existing Shopify theme following this simple guide.
Best practices for getting started and advanced customization techniques.
Explore the fundamentals of Order Status Tracker feature by feature.
Dive into the details of using the Order Status Tracker App.
Order tracking is essential for your ecommerce company since it informs customers when their order will arrive and where it is in the delivery process. This offers customers trust in your company's reliability and transparency and lowers customer contact about the order progress.
The Order Status Tracker App provides customers with information on the products included in their order, the real-time status of their package (shipped, out for delivery, etc.), where their order is at any given time, and much more.
Any new store that installs our Order Status Tracker App and has more than 25 store orders per month will need to upgrade its plan. Consider increasing your plan if your store's orders rise.
Our Order Status Tracker App is integrated across 1100+ carriers, including AmazonMws, Aramex, Arrow XL, and much more.
We make it easy for you to know where your customers' orders are by using Google Maps for real-time tracking. This not only speeds up your conversations with customers but also makes them feel more at ease because they can see where their package is at any moment.
The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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