Experience effortless order tracking and boost customer satisfaction with real-time updates. Add real-time order tracking and status lookup to your store so your shoppers can see exactly where their package is 24x7.

Key Highlights of Shopify Order Status Tracker

Meet ever-growing customer expectations with our must-have Order Status Tracker App

  • Shopify - Real-time Order Tracking

    Real-time Shopify Order Tracking

    Customers can get a quick view of their orders in the process by order value and email address.

  • Shopify - Reduced Support Tickets

    Reduced Support Tickets

    Experience tremendous fall in support tickets with real-time order tracking.

  • Shopify - Extended Carrier Support

    Extended Carrier Support

    Real-time package tracking that integrates all the popular carriers across the globe. You name it, we have it.

  • Shopify - Easy customer facing portal

    Easy customer facing portal

    This allows customers to enter their email address and order number, empowering them to access their order information.

  • Pricing

    Basic

    Perfect for start-ups

    Free

    • Shopify - tick mark icon25 store orders/mo
    • Shopify - tick mark iconTrack across 600+ carriers
    • Shopify - tick mark iconEmail notifications
    • Shopify - tick mark iconGoogle Maps integration
    • Shopify - tick mark iconForm customization
    • Shopify - tick mark iconIntelligent delivery estimates

    Starter

    Perfect for growing teams

    $24.99/mo

    • Shopify - Shopify - tick mark iconEverything in Basic Plan
    • Shopify - tick mark icon500 store orders/mo

    Pro

    Perfect for small businesses

    $74.99/mo

    • Shopify - Shopify - tick mark iconEverything in Starter Plan
    • Shopify - tick mark icon2500 store orders/mo

    Pro+

    Perfect for larger enterprises

    $199/mo

    • Shopify - Shopify - tick mark iconEverything in Pro Plan
    • Shopify - tick mark icon10000 store orders/mo

    *Introducing Annual Plan - Upgrade your account to The Annual Plan and get 2 Months Free!

    </REAL-TIME ORDER TRACKING>

    Hulk Rastreador de estado do pedido

    Key Features of the Shopify Order Status Tracker App

    Empower your customers with real-time insights with the Order Status Tracker App.

    Shopify - Shopify - Over 1100 carrier options

    Over 1100 Carrier Options

    Order Status Tracker supports over 1,100 global carriers, including FedEx, UPS, and DHL.

    Shopify - Shopify - Mobile responsiveness

    Mobile Responsiveness

    Experience seamless mobile responsiveness with Order Status Tracker, validated by Google Lighthouse tests.

    Shopify - Shopify - Status notification automation

    Automate Status Notifications

    Enable email alerts for customers whenever their order status changes, including both default and custom statuses, with adjustable trigger delays.

    Shopify - Shopify - Upload Image on the order search page

    Upload Image on the Order Search Page

    Customize the image on your Order Search Page, perfect for highlighting special offers or promotions for returning customers.

    Shopify - Shopify - Estimated delivery date

    Estimated Delivery Date

    Track estimated delivery dates based on order creation, destination, and fulfillment dates.

    Shopify - Shopify - Additional button customization

    Additional Buttons

    The order status page features two customizable buttons for actions like accessing FAQs or contacting support for delivery issues.

    Shopify - Shopify - Customizable email notifications

    Editable Email Notifications

    Send standard email notifications or customize personalized notifications for your clients.

    Shopify - Shopify - Custom email domains

    Custom Email Domains

    Customize the domain used to send order status updates to your customers

    Shopify - Sync with Shopify emails

    Sync with Shopify Emails

    Our App syncs package details with Shopify for events like "Out for delivery" or "Delivered", letting merchants select between Shopify's native emails or the app's email option.

    Shopify - Sync with Shopify emails

    Blacklist Routes

    Restrict certain countries, states, or cities from appearing on the tracking page by entering keywords. Replace them with a custom message in the tracking details.

    Shopify - Shipment exception alerts

    Shipment Exception Alerts

    Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.

    Shopify - Estimated delivery date

    Unlimited Custom Statuses

    Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.

    Shopify - Export order records

    Export Order Records

    Merchants can export order data in CSV format. Each unique order is listed on a separate row, with the option to include or exclude product line items.

    Shopify - SEO Optimized Tracking Page

    SEO Friendly Tracking Page

    Direct traffic to your site for a better shopping experience and control over search engine listings.

    Big Brands That Trust the Hulk Rastreador de estado do pedido App

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    Shopify - Brand - 1

    About the Hulk Rastreador de estado do pedido App

    Melhore a sua experiência de comércio eletrónico mantendo os clientes informados sobre as suas encomendas com atualizações em tempo real, reduzindo a necessidade de consultas de apoio ao cliente e melhorando a eficiência operacional. Os clientes podem verificar facilmente o progresso da sua encomenda apenas com o número de encomenda e o endereço de e-mail, melhorando a sua experiência e reduzindo os custos de apoio.

    Obtenha informações valiosas sobre o comportamento do cliente para ajudar no desenvolvimento de estratégias de marketing. Assegure atualizações e horários de entrega precisos para construir confiança e satisfação do cliente. Desfrute ainda de funcionalidades adicionais, como um painel de administração intuitivo, formulários personalizáveis e integração com vários serviços de transporte. Suporte uma página de rastreamento personalizada, alertas em tempo real e integração perfeita com temas Online Store 2.0.

    Porque escolher a aplicação Order Status Tracker?

    Os clientes desejam atualizações em tempo real desde o momento em que realizam a compra até à sua entrega. Os principais retalhistas já integraram o rastreio de encomendas, e agora você também pode fazê-lo! Aumente a satisfação do cliente e reduza os custos de apoio. Basta permitir que os compradores insiram o número da encomenda e o endereço de email para visualizar o estado mais recente.


    Chaves para um rastreamento de envios bem-sucedido:
    • Permitir rastreamento via e-mail ou número de telefone
    • Enviar atualizações de status em tempo real por meio de notificações por e-mail
    • Aprimorar o rastreamento com a integração do Google Maps
    • Definir estimativas de entrega claras para gerenciar expectativas

    Junte-se à nossa comunidade de marcas de sucesso na HulkApps hoje mesmo!

    Full description

    Maximize the Potential of the Shopify Order Status Tracker App

    Loyalty Rewards

    Loyalty rewards are a strategic tool in fostering customer retention and encouraging repeat purchases. With the customizable banner on the order lookup page, you have the freedom to promote as you see fit. Use this space for exclusive loyalty rewards or discounts. Feature a promo code on the banner and pair it with our VolumeBoost app to offer dedicated discounts, enhancing brand loyalty and reducing acquisition costs.

    Location Tracking

    Equip your customers with a result page map for real-time order updates. Customize the map to showcase detailed shipping data or itemized package contents. The location tracking feature allows customers to stay up-to-date with their orders through a result page map that can display in-depth shipping information or package content details.

    Boosting Customer Satisfaction

    To increase customer satisfaction, it is essential to maintain transparency regarding the order status. The order tracking page should offer a detailed breakdown of the ordered items, comprehensive information about the shipment, the shipping address, and preferably a map showcasing the current location of the order.

    Result Page Additional Buttons

    After installing the app, navigate to Result Page in the settings to add up to two customizable buttons that can direct buyers to specific pages or URLs. Adjust text, border, background, and other button attributes to suit your style. Remember to enable each button in the settings for visibility on the result page. The additional buttons feature on the result page serves this purpose by offering quick navigation to other essential pages or services.

    Result Page Map

    Enable map tracking in the Results Page section of the app settings to allow customers to visually track their orders. They can view map previews, shipment details, and package contents, individually or simultaneously.

    Adding Custom Statuses

    Shopify provides five default order statuses: Ordered, Ready to Ship, In Transit, On Its Way, and Delivered. With the Order Status Tracker app, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.

    Reduce Customer Support Tickets

    Frequently, support teams receive queries about order locations and estimated delivery dates. Implement the Order Status app to significantly reduce these tickets, especially during the high-demand holiday season, and ease the burden on your support team. Implementing an order status tracker can significantly reduce the number of tickets generated, allowing your support team to focus on other crucial areas.

    Pricing

    Free

    Perfect for start-ups

    Free

    • Shopify - tick mark icon25 Store Orders/mo
    • Shopify - tick mark iconTrack Across 1100+ Carriers
    • Shopify - tick mark iconEmail Templates
    • Shopify - tick mark iconAutomated Status Notifications
    • Shopify - tick mark iconLookup Form Settings
    • Shopify - tick mark iconSEO Friendly Page
    • Shopify - tick mark iconExport Order Records
    • Shopify - tick mark iconIntelligent Delivery Estimates
    • Shopify - tick mark iconAdditional Two Buttons
    • Shopify - tick mark iconCustom Email Domain
    • Shopify - tick mark iconSync Shopify Emails
    • Shopify - tick mark iconBlacklist Routes
    • Shopify - tick mark iconShipment Exception Alerts
    • Shopify - tick mark iconUnlimited Custom Statuses
    • Shopify - tick mark iconKlaviyo Integration
    • Shopify - tick mark iconUpsell & Cross-sell Products
    • Shopify - tick mark iconGoogle Translate Widget
    • Shopify - tick mark iconButton on Order Confirmation
    • Shopify - tick mark iconOrder History Sync
    • Shopify - tick mark iconCustom Status Emails

    Basic

    Perfect for small businesses

    $9.99/mo

    • Shopify - tick mark icon250 Store Orders/mo
    • Shopify - tick mark iconTrack Across 1100+ Carriers
    • Shopify - tick mark iconEmail Templates
    • Shopify - tick mark iconAutomated Status Notifications
    • Shopify - tick mark iconLookup Form Settings
    • Shopify - tick mark iconSEO Friendly Page
    • Shopify - tick mark iconExport Order Records
    • Shopify - tick mark iconIntelligent Delivery Estimates
    • Shopify - tick mark iconAdditional Two Buttons
    • Shopify - tick mark iconCustom Email Domain
    • Shopify - tick mark iconSync Shopify Emails
    • Shopify - tick mark iconBlacklist Routes
    • Shopify - tick mark iconShipment Exception Alerts
    • Shopify - tick mark iconUnlimited Custom Statuses
    • Shopify - tick mark iconKlaviyo Integration
    • Shopify - tick mark iconUpsell & Cross-sell Products
    • Shopify - tick mark iconGoogle Translate Widget
    • Shopify - tick mark iconButton on Order Confirmation
    • Shopify - tick mark iconOrder History Sync
    • Shopify - tick mark iconCustom Status Emails

    Growth

    Perfect for scaling businesses

    $24.99/mo

    • Shopify - tick mark icon500 Store Orders/mo
    • Shopify - tick mark iconTrack Across 1100+ Carriers
    • Shopify - tick mark iconEmail Templates
    • Shopify - tick mark iconAutomated Status Notifications
    • Shopify - tick mark iconLookup Form Settings
    • Shopify - tick mark iconSEO Friendly Page
    • Shopify - tick mark iconExport Order Records
    • Shopify - tick mark iconIntelligent Delivery Estimates
    • Shopify - tick mark iconAdditional Two Buttons
    • Shopify - tick mark iconCustom Email Domain
    • Shopify - tick mark iconSync Shopify Emails
    • Shopify - tick mark iconBlacklist Routes
    • Shopify - tick mark iconShipment Exception Alerts
    • Shopify - tick mark iconUnlimited Custom Statuses
    • Shopify - tick mark iconKlaviyo Integration
    • Shopify - tick mark iconUpsell & Cross-sell Products
    • Shopify - tick mark iconGoogle Translate Widget
    • Shopify - tick mark iconButton on Order Confirmation
    • Shopify - tick mark iconOrder History Sync
    • Shopify - tick mark iconCustom Status Emails

    Pro

    Perfect for larger enterprises

    $74.99/mo

    • Shopify - tick mark icon2500 Store Orders/mo
    • Shopify - tick mark iconTrack Across 1100+ Carriers
    • Shopify - tick mark iconEmail Templates
    • Shopify - tick mark iconAutomated Status Notifications
    • Shopify - tick mark iconLookup Form Settings
    • Shopify - tick mark iconSEO Friendly Page
    • Shopify - tick mark iconExport Order Records
    • Shopify - tick mark iconIntelligent Delivery Estimates
    • Shopify - tick mark iconAdditional Two Buttons
    • Shopify - tick mark iconCustom Email Domain
    • Shopify - tick mark iconSync Shopify Emails
    • Shopify - tick mark iconBlacklist Routes
    • Shopify - tick mark iconShipment Exception Alerts
    • Shopify - tick mark iconUnlimited Custom Statuses
    • Shopify - tick mark iconKlaviyo Integration
    • Shopify - tick mark iconUpsell & Cross-sell Products
    • Shopify - tick mark iconGoogle Translate Widget
    • Shopify - tick mark iconButton on Order Confirmation
    • Shopify - tick mark iconOrder History Sync
    • Shopify - tick mark iconCustom Status Emails

    New Global Plan

    Bundle and save $1000

    $199

    • Shopify - tick mark iconAccess to 18+ Apps
    • Shopify - tick mark iconPremium Features
    • Shopify - tick mark icon24/7 Unified Priority Support
    • Shopify - tick mark iconOnboarding, Setup & Migration
    • Shopify - tick mark icon200+ Team Members
    • Shopify - tick mark iconDedicated Account Manager

    *Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!

    Aplicação de Rastreamento de Estado de Encomenda em Números

    0 0 1 2 3 4 , 0 0 1 2 M

    Encomendas Rastreadas

    0 0 1 2 3 4 5 0 0 1 2 3 4 0 0 K

    Notificações Enviadas

    0 0 1 , 0 0 1 2 K

    Parceiros Transportadores

    0 0 1 2 3 4 5 0 0 1 2 K

    Instalações

    Frequently Asked Questions

    A monitorização de encomendas é essencial para a sua empresa de e-commerce, pois informa os clientes sobre quando a sua encomenda chegará e onde se encontra no processo de entrega. Isto oferece aos clientes confiança na fiabilidade e transparência da sua empresa e reduz o contacto dos clientes em relação ao progresso da encomenda.

    A aplicação de Rastreamento de Estado de Encomenda fornece aos clientes informações sobre os produtos incluídos na sua encomenda, o estado em tempo real da sua encomenda (enviado, a caminho, etc.), onde está a sua encomenda a qualquer momento e muito mais.

    Qualquer nova loja que instale o nosso Aplicativo de Rastreamento de Status do Pedido e tenha mais de 25 pedidos de loja por mês precisará atualizar o seu plano. Considere aumentar o seu plano caso o número de pedidos na sua loja aumente.

    A nossa aplicação de Rastreamento de Estado de Encomendas está integrada com mais de 1100 transportadoras, incluindo AmazonMws, Aramex, Arrow XL e muito mais.

    Facilitamos a sua vida ao permitir que saiba onde estão as encomendas dos seus clientes através do Google Maps para acompanhamento em tempo real. Isto não só acelera as suas conversas com os clientes, como também os faz sentir mais tranquilos, pois podem ver onde está a sua encomenda a qualquer momento.

    The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.

    Hulk Rastreador de estado do pedido
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