How To Show Order Summary On Shopify Website?

Table of Contents

  1. Introduction
  2. Why is an Order Summary Important?
  3. Methods to Show Order Summary on Your Shopify Website
  4. Information to Include in the Order Summary
  5. Styling Your Order Summary
  6. Conclusion
  7. FAQ

Introduction

In the dynamic world of e-commerce, ensuring customer satisfaction and clarity during the purchase process is paramount. One effective way to achieve this is by displaying an order summary on your Shopify website. This practice not only enhances transparency but also reassures customers about their purchases. In this comprehensive guide, we'll delve into the various methods to integrate an order summary into your Shopify site, covering essential steps and offering useful tips on optimizing this feature for better sales and customer trust.

Why is an Order Summary Important?

Displaying an order summary on your Shopify website comes with several key benefits:

1. Prevents Misunderstandings: Customers can review their orders before making a final purchase, reducing the likelihood of errors or surprises about the cost and items.

2. Builds Trust: A transparent breakdown of the order helps build trust with potential customers, making them more likely to complete their purchases and return for future transactions.

3. Enhances Customer Service: Should any issues arise, customers can refer to their order summary for quick clarification, thereby streamlining the customer service process.

Methods to Show Order Summary on Your Shopify Website

Using Checkout Page Template

One of the simplest methods to add an order summary is by modifying your theme's checkout page template. Here's how to do it:

  1. Navigate to Your Shopify Admin:

    • Go to Online Store and select Themes.

  2. Edit Code:

    • Click on Actions and then select Edit Code.

  3. Locate and Customize the Checkout Page:

    • Find the checkout.liquid file or another relevant template.
    • Insert the necessary order summary code snippet where you want the summary to appear.

By directly embedding the summary into the checkout template, you ensure that customers can see a detailed overview of their orders during the final steps of the purchase process.

Utilizing Shopify Apps

Various Shopify apps can augment your site’s functionality, including showing an order summary. Some popular apps include:

  • Order Summary App: Automatically creates a detailed summary for customers at checkout.

  • Ultimate Order Tracking: Not only offers order summaries but also tracks shipment statuses.

Steps to Implement:

  1. Find a Suitable App:

    • Go to the Shopify App Store and search for "order summary."

  2. Install the App:

    • Follow the installation instructions, and integrate it with your Shopify store.

  3. Configure the App Settings:

    • Customize the summarization features according to your needs.

Using an app simplifies the process, providing a hassle-free way to include order summaries without delving into code.

Creating a Custom Snippet

For those with some coding knowledge, creating a custom snippet provides a flexible and tailor-made solution.

  1. Navigate to Themes:

    • Go to Online Store and then Themes.

  2. Edit Code:

    • Click Actions and then Edit Code.

  3. Create a New Snippet:

    • In the Snippets section, create a new snippet called order-summary.

  4. Insert Code:

    • Add HTML and Liquid code to generate the order summary. For example:
      <div class="order-summary">
    <h2>Order Summary</h2>
    {{ order }}
</div>

  5. Include Snippet in Theme:

    • Include the snippet in your theme’s files, such as adding {% include 'order-summary' %} in checkout.liquid.

Creating custom snippets offers the greatest flexibility and allows you to style the summary in alignment with your site's aesthetics.

Information to Include in the Order Summary

An effective order summary should be comprehensive yet concise. Key elements to include are:

1. Itemized List: Display each product, including quantity, price, and any variations (like size or color).

2. Subtotal: Show the subtotal cost of the items before additional fees.

3. Shipping and Taxes: Detail any added shipping charges and tax amounts.

4. Total Cost: Highlight the total payable amount prominently.

5. Discounts and Offers: If applicable, list any discounts or promotional offers applied to the order.

By organizing this information clearly, you enhance the customer's shopping experience and minimize any ambiguity regarding their purchase.

Styling Your Order Summary

Aligning your order summary with your website’s overall design ensures a seamless and professional look. Here are some tips:

  1. Consistency:

    • Use the same fonts, colors, and styles as the rest of your site.

  2. Visibility:

    • Ensure the summary is easily noticeable but not overwhelming.

  3. Mobile-Friendly:

    • Optimize the layout to be responsive on both desktop and mobile devices.

  4. User-Friendly Design:

    • Organize the information in a clean, easy-to-read format.

Utilizing CSS and Liquid templates, you can tweak the appearance to match your branding while keeping usability in mind.

Conclusion

Displaying an order summary on your Shopify website is a critical step in enhancing customer experience and ensuring transparency. Whether you choose to amend your checkout template, use a dedicated app, or create a custom snippet, the goal remains the same: to provide clear, detailed information that aids in decision-making and builds trust with your audience.

By implementing the strategies outlined in this guide, you can take your Shopify store to the next level, fostering customer satisfaction and loyalty. Happy selling!

FAQ

How can I make my order summary more user-friendly?

To make your order summary more user-friendly, ensure it is clear, concise, and visually aligned with your site’s overall design. Use consistent fonts and colors, and organize the information logically. Mobile optimization is also crucial for accessibility.

Are there any specific Shopify apps you recommend for order summaries?

Yes, popular apps like Order Summary App and Ultimate Order Tracking are great options. These apps are user-friendly and integrate seamlessly with Shopify, providing detailed order summaries and additional features like order tracking.

Can I customize the order summary for different customer groups?

Yes, with a bit of coding or using advanced features from Shopify apps, you can tailor the order summary to different customer groups. This could involve showing specific information relevant to repeat customers or VIP members.

Implementing an effective order summary not only improves the user experience but also reflects positively on your brand’s commitment to transparency and customer service.