Meet ever-growing customer expectations with our must-have Order Status Tracker App
Customers can get a quick view of their orders in the process by order value and email address.
Experience tremendous fall in support tickets with real-time order tracking.
Real-time package tracking that integrates all the popular carriers across the globe. You name it, we have it.
This allows customers to enter their email address and order number, empowering them to access their order information.
Perfect for start-ups
Perfect for growing teams
Perfect for small businesses
Perfect for larger enterprises
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Empower your customers with real-time insights with the Order Status Tracker App.
Order Status Tracker supports over 1,100 global carriers, including FedEx, UPS, and DHL.
Experience seamless mobile responsiveness with Order Status Tracker, validated by Google Lighthouse tests.
Enable email alerts for customers whenever their order status changes, including both default and custom statuses, with adjustable trigger delays.
Customize the image on your Order Search Page, perfect for highlighting special offers or promotions for returning customers.
Track estimated delivery dates based on order creation, destination, and fulfillment dates.
The order status page features two customizable buttons for actions like accessing FAQs or contacting support for delivery issues.
Send standard email notifications or customize personalized notifications for your clients.
Customize the domain used to send order status updates to your customers
Our App syncs package details with Shopify for events like "Out for delivery" or "Delivered", letting merchants select between Shopify's native emails or the app's email option.
Restrict certain countries, states, or cities from appearing on the tracking page by entering keywords. Replace them with a custom message in the tracking details.
Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.
Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.
Merchants can export order data in CSV format. Each unique order is listed on a separate row, with the option to include or exclude product line items.
Direct traffic to your site for a better shopping experience and control over search engine listings.
通过实时更新让客户了解订单进度，提升您的电子商务体验，减少顾客支持查询，提高运营效率。顾客只需提供订单号和电子邮件，即可轻松查询订单进度，提升顾客体验，降低支持成本。
获取有价值的客户行为见解，为营销策略制定提供支持。准时准确地更新发货状态，建立信任和顾客满意度。享受更多功能，如用户友好的管理面板，可定制表单以及与多家快递服务集成。支持品牌化跟踪页面，实时提醒以及与Online Store 2.0主题无缝集成。
顾客希望从下单到交付全程获得实时更新。顶级零售商已经集成了订单跟踪功能，现在你也可以！提高顾客满意度，降低支持成本。只需让买家输入订单号和电子邮件即可查看最新状态。
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Loyalty rewards are a strategic tool in fostering customer retention and encouraging repeat purchases. With the customizable banner on the order lookup page, you have the freedom to promote as you see fit. Use this space for exclusive loyalty rewards or discounts. Feature a promo code on the banner and pair it with our VolumeBoost app to offer dedicated discounts, enhancing brand loyalty and reducing acquisition costs.
Equip your customers with a result page map for real-time order updates. Customize the map to showcase detailed shipping data or itemized package contents. The location tracking feature allows customers to stay up-to-date with their orders through a result page map that can display in-depth shipping information or package content details.
To increase customer satisfaction, it is essential to maintain transparency regarding the order status. The order tracking page should offer a detailed breakdown of the ordered items, comprehensive information about the shipment, the shipping address, and preferably a map showcasing the current location of the order.
After installing the app, navigate to Result Page in the settings to add up to two customizable buttons that can direct buyers to specific pages or URLs. Adjust text, border, background, and other button attributes to suit your style. Remember to enable each button in the settings for visibility on the result page. The additional buttons feature on the result page serves this purpose by offering quick navigation to other essential pages or services.
Enable map tracking in the Results Page section of the app settings to allow customers to visually track their orders. They can view map previews, shipment details, and package contents, individually or simultaneously.
Shopify provides five default order statuses: Ordered, Ready to Ship, In Transit, On Its Way, and Delivered. With the Order Status Tracker app, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.
Frequently, support teams receive queries about order locations and estimated delivery dates. Implement the Order Status app to significantly reduce these tickets, especially during the high-demand holiday season, and ease the burden on your support team. Implementing an order status tracker can significantly reduce the number of tickets generated, allowing your support team to focus on other crucial areas.
Perfect for scaling businesses
*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!
News on Shopify app releases, merchant stories, and the latest news in ecommerce for a successful online business.
Your source for recent updates for Order Status Tracker.
Integrate the app with your existing Shopify theme following this simple guide.
Best practices for getting started and advanced customization techniques.
Explore the fundamentals of Order Status Tracker feature by feature.
Dive into the details of using the Order Status Tracker App.
订单跟踪对于您的电子商务公司非常重要，因为它可以告知客户订单何时到达以及订单在投递过程中的位置。这为客户提供了对您公司的可靠性和透明度的信任，并减少了客户关于订单进度的联系。
订单状态跟踪应用程序为顾客提供订单中包含的产品信息，实时跟踪包裹状态（已发货、派送中等），随时了解订单的位置，以及更多内容。
安装我们的订单状态跟踪应用程序并每月有超过25个店铺订单的任何新店需要升级其计划。如果您的商店订单数量上升，请考虑增加您的计划。
我们的订单状态追踪应用程序已集成了1100多家承运商，包括AmazonMws，Aramex，Arrow XL等等。
我们利用谷歌地图提供实时追踪，为您提供方便，让您随时知道客户订单的位置。这不仅加快了与客户的对话，还让他们感到更放心，因为他们可以随时查看包裹的位置。
The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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