Meet ever-growing customer expectations with our must-have Order Status Tracker App
Customers can get a quick view of their orders in the process by order value and email address.
Experience tremendous fall in support tickets with real-time order tracking.
Real-time package tracking that integrates all the popular carriers across the globe. You name it, we have it.
This allows customers to enter their email address and order number, empowering them to access their order information.
Perfect for start-ups
Perfect for growing teams
Perfect for small businesses
Perfect for larger enterprises
*Introducing Annual Plan - Upgrade your account to The Annual Plan and get 2 Months Free!
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Empower your customers with real-time insights with the Order Status Tracker App.
Order Status Tracker supports over 1,100 global carriers, including FedEx, UPS, and DHL.
Experience seamless mobile responsiveness with Order Status Tracker, validated by Google Lighthouse tests.
Enable email alerts for customers whenever their order status changes, including both default and custom statuses, with adjustable trigger delays.
Customize the image on your Order Search Page, perfect for highlighting special offers or promotions for returning customers.
Track estimated delivery dates based on order creation, destination, and fulfillment dates.
The order status page features two customizable buttons for actions like accessing FAQs or contacting support for delivery issues.
Send standard email notifications or customize personalized notifications for your clients.
Customize the domain used to send order status updates to your customers
Our App syncs package details with Shopify for events like "Out for delivery" or "Delivered", letting merchants select between Shopify's native emails or the app's email option.
Restrict certain countries, states, or cities from appearing on the tracking page by entering keywords. Replace them with a custom message in the tracking details.
Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.
Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.
Merchants can export order data in CSV format. Each unique order is listed on a separate row, with the option to include or exclude product line items.
Direct traffic to your site for a better shopping experience and control over search engine listings.
透過即時更新，讓顧客了解其訂單的進度，提升您的電子商務體驗，減少顧客支援詢問並提高作業效率。顧客只需使用訂單編號和電子郵件，即可輕鬆查詢訂單進度，增強顧客體驗並降低支援成本。
獲取有價值的客戶行為洞察，以協助開發營銷策略。確保及時準確的貨運狀態更新，建立信任和提高顧客滿意度。享受額外功能，如用戶友好的管理面板，可自訂表單和與多家快遞服務整合。支援品牌追蹤頁面、即時警示和與Online Store 2.0主題無縫整合。
顧客渴望自下單起到貨期間的即時更新。頂級零售商已整合訂單追蹤功能，現在您也可以！提升顧客滿意度，降低支援成本。只需讓買家輸入訂單編號和電子郵件即可查看最新狀態。
立即加入HulkApps社群，成為成功的品牌！
Loyalty rewards are a strategic tool in fostering customer retention and encouraging repeat purchases. With the customizable banner on the order lookup page, you have the freedom to promote as you see fit. Use this space for exclusive loyalty rewards or discounts. Feature a promo code on the banner and pair it with our VolumeBoost app to offer dedicated discounts, enhancing brand loyalty and reducing acquisition costs.
Equip your customers with a result page map for real-time order updates. Customize the map to showcase detailed shipping data or itemized package contents. The location tracking feature allows customers to stay up-to-date with their orders through a result page map that can display in-depth shipping information or package content details.
To increase customer satisfaction, it is essential to maintain transparency regarding the order status. The order tracking page should offer a detailed breakdown of the ordered items, comprehensive information about the shipment, the shipping address, and preferably a map showcasing the current location of the order.
After installing the app, navigate to Result Page in the settings to add up to two customizable buttons that can direct buyers to specific pages or URLs. Adjust text, border, background, and other button attributes to suit your style. Remember to enable each button in the settings for visibility on the result page. The additional buttons feature on the result page serves this purpose by offering quick navigation to other essential pages or services.
Enable map tracking in the Results Page section of the app settings to allow customers to visually track their orders. They can view map previews, shipment details, and package contents, individually or simultaneously.
Shopify provides five default order statuses: Ordered, Ready to Ship, In Transit, On Its Way, and Delivered. With the Order Status Tracker app, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.
Frequently, support teams receive queries about order locations and estimated delivery dates. Implement the Order Status app to significantly reduce these tickets, especially during the high-demand holiday season, and ease the burden on your support team. Implementing an order status tracker can significantly reduce the number of tickets generated, allowing your support team to focus on other crucial areas.
Perfect for scaling businesses
*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!
News on Shopify app releases, merchant stories, and the latest news in ecommerce for a successful online business.
Your source for recent updates for Order Status Tracker.
Integrate the app with your existing Shopify theme following this simple guide.
Best practices for getting started and advanced customization techniques.
Explore the fundamentals of Order Status Tracker feature by feature.
Dive into the details of using the Order Status Tracker App.
訂單追踪對於您的電子商務公司非常重要，因為它可以告知客戶訂單何時到達以及訂單在投遞過程中的位置。這為客戶提供了對您公司的可靠性和透明度的信任，並減少了客戶關於訂單進度的聯繫。
訂單狀態追踪應用程式提供顧客訂單中所包含的產品資訊，實時追踪包裹狀態（已出貨、派送中等等），隨時了解訂單的位置以及更多內容。
任何安裝我們的訂單狀態追踪應用程式並每月超過25個店鋪訂單的新店，都需要升級其計劃。如果您的商店訂單增加，請考慮提高您的計劃。
我們的訂單狀態追踪應用程式已整合了1100多個承運商，包括AmazonMws，Aramex，Arrow XL等等。
我們使用Google地圖進行實時追踪，讓您可以清楚得知客戶訂單的位置，簡化了與客戶的溝通，同時讓客戶感到更加安心，因為他們可以隨時查看包裹的位置。
The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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