How To Show Order Summary On Shopify Website

Table of Contents

  1. Introduction
  2. Why is it Important to Show an Order Summary on Your Shopify Website?
  3. How to Show an Order Summary on Your Shopify Website
  4. Tips for Styling Your Order Summary
  5. Conclusion
  6. FAQ

Introduction

Ever wondered how to seamlessly integrate an order summary into your Shopify website? Imagine this: your customers can see what they've ordered, the total cost, and more—all in one concise view. This transparency can significantly boost customer trust and satisfaction, reducing misunderstandings and enhancing overall service quality. Today, we’ll guide you through different methods to incorporate an order summary on your Shopify site, explain why it’s crucial, and share some best practices for customizing it to fit your brand's aesthetic.

By the end of this post, you’ll be equipped with the knowledge to enhance your Shopify checkout experience, making it both user-friendly and efficient.

Why is it Important to Show an Order Summary on Your Shopify Website?

Displaying an order summary is not just a nicety—it's a necessity. Here’s why:

  1. Clarity for Customers: An order summary provides customers with a detailed breakdown of their purchase, including item names, quantities, and prices. This transparency helps in preventing any surprises or misunderstandings, ensuring customer satisfaction.

  2. Trust Building: By offering a clear and concise overview of the order, you foster trust with potential customers. They feel more secure knowing exactly what they will receive and how much they will pay.

  3. Customer Service Tool: If a customer has any questions about their order, they can easily refer back to the summary. This ease of access can significantly improve your customer service efficiency.

  4. Reduced Errors: With an order summary, customers can immediately spot and correct any mistakes before finalizing their purchase, reducing the chance of order returns and disputes.

How to Show an Order Summary on Your Shopify Website

There are several ways to integrate an order summary into your Shopify store. Let’s explore three main methods: directly editing your theme’s checkout page, using a Shopify app, and incorporating a custom snippet.

Method 1: Adding to the Theme’s Checkout Page Template

  1. Enable Order Processing Setting:

    • Go to your Shopify admin panel.
    • Navigate to "Settings" and then select "Checkout."
    • Under "Order Processing," check the box next to "Enable Order Summary Page."

  2. Modify the Checkout Page:

    • Access the "Online Store" section within your Shopify admin and select "Themes."
    • Click on "Actions" next to your current theme and select "Edit code."
    • Locate the relevant checkout template files (such as checkout.liquid) and add the necessary code to display the order summary.
    <!-- Example code snippet to include within the checkout template -->
{% include 'order-summary' %}

  3. Customize the Order Summary (Optional):

    • Further customize the appearance by editing CSS files, ensuring the order summary aligns with your site’s overall design.

Method 2: Using a Shopify App

If editing code feels too daunting, several Shopify apps can streamline the process:

  1. Browse the Shopify App Store:

    • Search for "Order Summary" or "Order Details" to find suitable apps that offer this functionality.

  2. Install and Configure the App:

    • Follow the installation steps provided by the app.
    • Configure the settings to match your preferences. Most apps will allow customization of which details to include, such as item images, descriptions, prices, and total costs.

  3. Test the Integration:

    • Place a test order to ensure the order summary appears as intended.
    • Check if the app’s styling matches your site’s theme, making adjustments if necessary.

Method 3: Using a Custom Snippet

  1. Create a New Page for Order Summary:

    • In your Shopify admin, navigate to "Online Store" > "Pages" and click "Add Page."
    • Title the page (e.g., "Order Summary").

  2. Add a Snippet to Generate Order Summary Link:

    • In the page content editor, insert the following code:
    {{ shop.order_status_url }}
    • This code generates a link to the order summary page.

  3. Link to the Order Summary Page:

    • Add this new page to your site’s navigation menu for easy access by customers.
    <!-- Example menu link -->
<a href="/ko/pages/order-summary">Order Summary</a>

  4. Customize the Page Layout:

    • Edit the HTML and CSS files to style the order summary page to match the rest of your site, ensuring a cohesive look and feel.

Tips for Styling Your Order Summary

To ensure that your order summary is both functional and visually appealing, consider these tips:

  • Use Consistent Branding: Match the fonts, colors, and layout of the order summary with your main website design.
  • Highlight Key Information: Use bold or larger font sizes to emphasize important details like the total price and item quantities.
  • Include Images: If possible, display thumbnail images of the ordered items for visual confirmation.
  • Mobile-Friendliness: Ensure the order summary is responsive and looks good on all devices.

Conclusion

Integrating an order summary into your Shopify website is a simple yet effective way to enhance the user experience and build customer trust. Whether you choose to modify your theme’s checkout page, leverage a Shopify app, or use a custom snippet, each method offers a straightforward path to providing detailed order information.

By following the steps outlined in this guide, you’ll not only meet customer expectations but also streamline your own order management processes. Invest a little time today to improve your Shopify store’s functionality and customer satisfaction.

FAQ

Why can’t I see the order summary on my Shopify website?

Ensure that you have enabled the order processing setting in your Shopify admin under "Settings" > "Checkout." Also, verify that any custom code or app settings are correctly configured and test the functionality with a sample order.

Can I customize the information shown in the order summary?

Yes, you can customize the order summary details by modifying the HTML and CSS in your theme’s code or using app settings if you opted for a Shopify app. This allows you to decide which information to highlight, such as item details, prices, and images.

Are there any third-party apps you recommend for adding an order summary?

Several reputable apps in the Shopify App Store can help you incorporate an order summary effortlessly. Some popular choices include "Order Summary & Order Tracking" and "OrderlyEmails." Always check app reviews and features to find the best fit for your needs.

How do I ensure my order summary page matches my site’s design?

Consistency in branding is key. Use the same fonts, colors, and styling on the order summary page as on the rest of your site. If using a custom snippet or theme modification, adjust the CSS to align with your site’s overall aesthetic. If using an app, explore its customization options to match your site’s look and feel.