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Get to know your customers and build a better product offering with our must-have Post Purchase NPS Survey App.
By embedding your survey at the end of a customer’s purchase journey, you’ll see response rates shoot upwards.
No styling needed. The fastest way to customer feedback is on the order confirmation page.
Instantly act on your survey results via our analytics dashboard.
Collect valuable insights In less than 30 seconds, a critical component to figuring out where customer satisfaction is.
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4 of 5 stars (4 reviews)
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Maximize revenue by diving deeper into customer insights.
Easily access all survey data within the app's dashboard for instant insights at any time.
Customize the form's success message editor to match your store's branding using our app.
Choose from a variety of customization options to create distinct and engaging polls, votes, and survey forms.
Stay updated with real-time notifications whenever a customer submits post-purchase feedback.
Elevate your form's appearance with the Advanced CSS block, customizing it to captivate your customers and differentiate from competitors.
Utilize the Net Promoter Score scale to calculate and monitor your customer loyalty score, providing insights into your business's most valuable customer base.
Leverage Conditional Logic feature to craft responsive post-purchase surveys that evolve based on user responses.
A construção de clientes leais é fundamental para os comerciantes Shopify, uma vez que mantê-los é mais económico do que adquirir novos. Para garantir negócios repetidos, é crucial oferecer uma experiência de cliente excepcional. Compreenda o que os pode afastar da sua marca ao procurar ativamente o seu feedback após a compra. A nossa aplicação de pesquisa de NPS após a compra permite-lhe obter rapidamente perceções, ajudando-o a refinar a sua abordagem e a melhorar a experiência de compra global. Utilize este feedback para otimizar as suas estratégias de marketing e minimizar potenciais obstáculos.
Aumente o envolvimento do cliente sem esforço com funcionalidades intuitivas, como emojis, avaliações com estrelas e tipos de letra personalizadas, tornando a submissão de feedback simples. Obtenha informações valiosas de marketing para moldar iniciativas direcionadas e campanhas personalizadas baseadas em personas de clientes. Integre de forma perfeita o formulário de feedback na sua página de finalização de compra ou agradecimento, maximizando a probabilidade de os clientes partilharem os seus pensamentos. Utilize os dados do NPS para identificar tendências e utilize-os como prova social para fortalecer a lealdade dos clientes.
Junta-te à nossa comunidade de marcas de sucesso na HulkApps hoje mesmo!
NPS provides a clear view of customer sentiments towards your product, highlighting its strengths and areas for improvement. It offers insights into customer loyalty, potential churn, and revenue projections. Regular NPS surveys are essential to continually gauge and enhance customer satisfaction.
Post-purchase surveys offer valuable insights into customer experiences, highlighting successes and areas for improvement. By gathering feedback from recent buyers, you can enhance retention strategies and identify opportunities for cross-selling and up-selling.
Leveraging a survey app strengthens merchant-customer relationships, gauges customer satisfaction, and devises impactful strategies to boost repeat business.
Engage with customers to avoid development mistakes, prioritize feature enhancements, uncover innovative marketing approaches, and gauge the maturity of recent feature releases based on user interactions.
Utilize gift cards as incentives to encourage customer reviews, harnessing their feedback to drive your business improvements.
Perfect for start-ups
Perfect for growing businesses
*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!
News on Shopify app releases, merchant stories, and the latest news in ecommerce for a successful online business.
Best practices for getting started and advanced customization techniques.
Explore the fundamentals of the Post Purchase Survey App feature by feature.
Dive into the details of using the Post Purchase Survey App.
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As soon as we review your idea, we'll give you an update. Please notice that any access to the product(s) or service offered by HulkApps does not count for a refund. However, should you experience problems with your order, we urge you to reach out to our dedicated support team .
Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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